Skip to content

Help & Support

How to Stop an EV Charging Session


Instructions

1

Identification at the charger or in the app

Select the charging point where you would like to stop the charging

2

Follow app instructions

If you're using an app or QR code to stop charging follow the instructions on your phone's screen.

3

Confirm stopping the charging

Follow the instructions displayed on the terminal or on your phone to stop the charging

How to stop charging

This video shows how to stop a charging session at a public charging station. It explains the steps required to end the charging session safely, depending on the authentication method used, and how to disconnect the charging cable once charging has stopped.

Got more questions? We're here to help.

Got more questions?

From partnering with us to everything you want to know — our FAQ has you covered.

Prefer to talk? Call our hotline 24/7: 123 456 789