Help & Support
How to Stop an EV Charging Session
Instructions
Identification at the charger or in the app
Select the charging point where you would like to stop the charging
Follow app instructions
If you're using an app or QR code to stop charging follow the instructions on your phone's screen.
Confirm stopping the charging
Follow the instructions displayed on the terminal or on your phone to stop the charging
Identification at the charger or in the app
Select the charging point where you would like to stop the charging
Follow app instructions
If you're using an app or QR code to stop charging follow the instructions on your phone's screen.
Confirm stopping the charging
Follow the instructions displayed on the terminal or on your phone to stop the charging
How to stop charging
This video shows how to stop a charging session at a public charging station. It explains the steps required to end the charging session safely, depending on the authentication method used, and how to disconnect the charging cable once charging has stopped.

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