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Seamless Support for Paying with Ease

Need help getting started? See how we're working to make paying for charging as easy as plugging in. These short videos guide you through each charging method — via app, contactless payment, or RFID card.

How to start your charge (RFID Tag)

This video shows how to start a charging session using an RFID charging card at a public charging station. It explains how to connect the charging cable to the vehicle, authenticate with the RFID card, and start the charging session successfully.

How to charge via E.ON Drive Comfort App

This video shows how to start a charging session using the E.ON Drive Comfort App at a public charging station. It explains how to select the connector in the app, connect the plug to the vehicle, and start the charging session directly in the app.

How to charge contactless | credit card

The video shows how to start a charging session at a public charging station using contactless credit card payment. It explains step by step how to select the correct connector, use contactless payment, and start charging successfully.





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